Get in Touch With Us

Got a question about something you've read on ecotopiaonline.co.uk, spotted an error, or want to suggest a topic for us to cover? This page explains how to reach our editorial team and what happens once your message lands with us.

How to Get in Touch

Email is the best way to reach us. Send your message to [email protected] and a member of our team will read it personally — we don't rely on automated replies to stand in for a proper response.

To help us answer quickly, it's worth including a short summary of what your message is about in the subject line. If you're writing about a specific casino, bonus offer or article, name it and, if possible, link to the page you mean. This means we can direct your query to the right person straight away rather than going back and forth on basic details.

What We Can Help With

  • Questions about our reviews — If you're unsure how we've assessed a particular casino not on GAMSTOP, what a wagering requirement means in practice, or how a welcome offer's terms actually work, ask us and we'll explain in plain terms.
  • Corrections and factual updates — Casino terms, bonus offers, payment methods and licensing details change. If something you've read looks out of date — a bonus percentage, a withdrawal limit, a payment method that's no longer available to UK customers — let us know so we can check it.
  • Content suggestions — If there's a topic around non GamStop gambling sites, sports betting, or a specific game type you'd like us to cover in more depth, tell us. Reader input genuinely shapes what we publish.
  • Partnership and editorial enquiries — If you represent a casino brand, an affiliate network or another organisation with a genuine editorial reason to get in touch, introduce yourself and explain what you have in mind. Any commercial relationship we hold with an operator does not affect how it's rated or ranked on this site.
  • Support and safer gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you towards recognised support resources such as GamCare or GAMSTOP, though we are not a support service ourselves and cannot offer counselling or financial advice.

What to Expect After You Write to Us

Every message is read by a real person on our editorial team. We aim to respond within two working days, though this can take a little longer during busier periods. If your enquiry needs input from more than one team member — for example, a factual correction that requires re-checking a casino's current terms — we'll let you know if it's taking longer than usual.

We won't ask for sensitive financial details by email, and we'd never ask you to make a deposit or place a bet as part of resolving a query.

Before You Write In — Common Questions Answered Elsewhere

If your question is about which sites we currently rate highest, our guide to trusted non GamStop casinos in the UK covers our current top picks, along with how bonuses, wagering requirements and payment methods work across the sites we've reviewed. It's often quicker to check there first, particularly for questions about specific welcome offers or withdrawal processes.

A Note on Editorial Independence

Non Gamstop Casinos publishes research-based reviews of casinos not on GAMSTOP for UK readers. Some of the operators we cover may pay us a commission if a reader signs up through our site, but this arrangement never decides how a casino is rated, reviewed or ranked. If you believe a review has misrepresented a bonus term, a licence, or any other material fact, tell us — we'd rather correct it than leave it standing.

Thank you for taking the time to read this far. Whatever your reason for getting in touch, we look forward to hearing from you.